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How uu77 Handles Your Personal Information

This page sets out exactly what data uu77 collects when you use our platform — from account registration to deposits via JazzCash, Easypaisa, or Raast — and how we keep that data secure.

Account data protectionJazzCash & Easypaisa payment dataCookie and device dataYour right to access or deleteDirect contact route for data queries
uu77 How uu77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

uu77 applies several layers of data handling practice to keep your account information secure. These cover how data is stored, how long it is kept, and what controls you have over it. Each layer is designed around the way our Pakistan account holders actually use the platform — mobile-first, wallet-linked, and session-based.

SSL Encryption on All Transactions

Every data exchange between your device and our servers — including JazzCash and Easypaisa deposit confirmations — runs over SSL encryption. Your session token changes after each login.

Cookie Use and Your Control

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time.

Data Retention and Deletion

Account data is kept while your account is active. Once you request deletion, we remove personally identifiable details within the timeframe set in our internal data process, subject to any legal hold requirements.

Account Security and Login Alerts

Unusual login attempts trigger an OTP verification step to your registered mobile number. If a login comes from an unrecognised device, access is held until you confirm via OTP.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how uu77 handles your personal data, or if you want to request a copy of your information or ask us to delete it, our support team is available through the channels below. Raise a data query directly and we will respond through the same channel you used to contact us.

Live Chat Open the chat widget inside your account dashboard. Use it to raise a data access or deletion request and get a written response on record.
Email Support Send your data query to our support email address listed in the account help section. Include your registered mobile number for faster verification.
Account Help Centre Log into your account, go to Settings, then tap Help and Privacy. You can submit a formal data request directly from that page without leaving the app.

Your Privacy Rights — Common Questions

These are the questions our account holders in Pakistan ask most often about how their data is handled on uu77. If your question is not here, reach out through live chat or the in-account help page.

We collect your name, mobile number and email at registration. If you deposit via JazzCash or Easypaisa, we also log the transaction reference and timestamp to keep your wallet history accurate.

We do not share your personal data with third-party advertisers. Data may be passed to payment processors like Raast or Easypaisa only as needed to complete your transaction — never for marketing purposes.

Log into your account, go to Settings, then Help and Privacy, and submit a data access request. You can also email our support team with your registered mobile number as verification.

Yes. Submit a deletion request through the in-account privacy page or via email. We remove personally identifiable details within our standard process timeframe, subject to any legal retention requirements.

Session cookies keep you logged in during your visit. Analytics cookies help us understand page usage patterns. Both types can be managed or blocked through your mobile or desktop browser settings.

No. We never store your JazzCash, Easypaisa or Raast PIN. We only record the transaction reference and timestamp provided by the payment rail after your transfer is confirmed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.